NACAS 2011 East Regional Conference Keynote Speakers
Opening Banquet with Lawrence P. Taylor, The Eisenhower Institute at Gettysburg College
Sunday, June 12, 2011
6:30 p.m. - 8:30 p.m.
The Gettysburg Leadership Experience
Lawrence Taylor is a former U.S. Ambassador to Estonia, a post he held from 1995 to 1997. He has extensive experience in foreign affairs leadership, training, management, and policy development as a career diplomat with the U.S. Department of State - both overseas and in the U.S.
Taylor currently serves as a senior advisor to the president of Gettysburg College and is a founding partner of The Gettysburg Leadership Experience at Gettysburg College, a leadership development program for senior executives in the private and public sectors. In 2007, he was also appointed by Pennsylvania Governor Ed Rendell as a member of the PA Abraham Lincoln Bicentennial Commission.
Prior to serving as ambassador, Taylor was director of the Foreign Service Institute/National Foreign Affairs Training Center in Virginia. He joined the Foreign Service in 1969. His overseas postings as a political and economic officer include Santo Domingo, Dominican Republic; Zagreb and Belgrade, Yugoslavia; Jakarta, Indonesia; Ottawa, Canada; and London, United Kingdom. In addition to the Eisenhower Institute, Taylor serves on the boards of the Baltic-American Partnership Fund, The Lincoln Fellowship of Pennsylvania, and The National Trust for Historic Gettysburg.
Taylor graduated from Ohio University and received a masters degree from American University and another from Harvard University He is a 1985 graduate of the National War College, where he published a paper on U.S. Foreign Policy and International Terrorism. He was awarded the Department of State Distinguished Honor Award for his leadership at the National Foreign Affairs Training Center and has twice received the Department of State Superior Honor Award for his negotiating achievements relating to the U.S.-Canada Free Trade Agreement and the promotion of U.S. economic interests in Canada and Indonesia.
General Session I with Suzanne Rotundo, Teleos Leadership Institute
Monday, June 13, 2011
8:30 a.m. - 10:30 a.m.
Leadership Seminar
In addition to her work as an executive coach and consultant to senior leaders, Suzanne is responsible for driving strategic initiatives, internal capacity building, publishing and branding activities within the firm. Suzanne has worked with a variety of organizations including Creative Commons, United States Steel, McCain Foods, FMC, Bohlin Cywinski Jackson, the Corporation for Public Broadcasting, and Unisys. Suzanne has more than 15 years of experience as a newspaper publisher, non-fiction book editor and consultant to media start-ups. She was a Senior Editor with Harvard Business Press, where she acquired and edited business books in the areas of leadership, strategy and marketing. Prior to that, in Oakland, CA, she was the youngest founding publisher of an arts and entertainment weekly newspaper in the country, Urbanview, which was sold to a California-based regional publisher in 2001.
Suzanne holds a Masters of Public Administration from Harvard University's Kennedy School of Government, where she studied leadership, consensus-building, and group dynamics. While at Harvard, Suzanne served on the Faculty Selection Board and was an active sponsor of the Women's Leadership Seminar Series. Suzanne is also a graduate of the Gestalt Institute of Cleveland's International OSD program and has been certified by The Hay Group to administer its ESCI 360° assessment. She earned her B.A. at University of Massachusetts, Amherst. Suzanne has a passion for social justice issues, and is committed to effective leadership and Board governance, ensuring a steady flow of best practices between the private, not-for-profit and public sectors. She serves on the Board of Directors for the Inglis Foundation (residential homes and community-based programs for people with physical disabilities to pursue their goals and enjoy the best possible quality of life).
General Session II with Richard Herschman, National Association of College Stores (NACS)
and Margaret Horner, Director of Auxiliary Services, Anne Arundel
Community College
Tuesday, June 14, 2011
9:00 a.m. - 10:30 a.m.
All Things Course Materials of the 21st Century
Rich Hershman has been the Director of Government Relations for the National Association of College Stores (NACS) since 2003. He has focused most of his efforts during this time on policies to make course materials more affordable and working to ensure these policies support college bookstores. He has participated in a number of state and federal advisory committees studying the issue and has worked with other stakeholders, including students and other higher education associations in lobbying for sound policies and legislation across the country to help students with course material costs. Richard has also worked on a number of retail policy issues impacting college and university auxiliary services including interchange fees and sales tax policy. Prior to NACS Richard worked for nine years on K-16 education policy for the Knowledge Alliance support education R&D and investments in education technology. He is a former chairman of the Education and Libraries Network Coalition (EdLiNC), an education and library coalition that helped create and defends the e-Rate Universal Service program Richard graduated with a Bachelor of Arts in Politics and Government from Ohio Wesleyan University in 1993.
Margaret Horner's career path started over thirty years ago when she worked for Anderson Brothers, a private college bookstore company in Virginia. In 1981 she became assistant bookstore manager at Anne Arundel Community College, Arnold, Maryland. She then managed the bookstore from 1986 to 1999, at which time she became the college's first auxiliary services director. As director, Margaret has transitioned dining services from a contracted to a self-operated model; created an event services department; implemented a college ID card program; and has seen the bookstore progress technologically from cash registers to mobile commerce. She is the chair of the college's instructional materials affordability committee. Margaret has served on the Middle Atlantic College Stores board of directors, has been actively involved in local college bookstore organizations and is currently a member of the National Association of College Stores government relations committee.

