Educational Session Block 4

401-Emergency Management

FEMA Certification: Introduction to the Incident Command System

Part 3 of 4

Attendance at all parts is required to obtain this Certification.

Target Audience: All levels

Ideal for persons involved with emergency planning, response and/or recovery efforts for higher education institutions, Introduction to the Incident Command System for Higher Education introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training.  This course describes the history, features and principles, and organizational structure of ICS.  It also explains the relationship between ICS and the National Incident Management System (NIMS). 

By participating in this certification course, including a tabletop exercise, participants will be familiar with:

• ICS applications in incidents at higher education institutions
• ICS organizational principles and elements
• ICS position and responsibilities
• ICS facilities and functions
• ICS planning.

In addition, you will learn the steps you should take to be accountable for your actions during an incident.

402 -  Senior Management Issues 

Embark on a Continuous Improvement Journey

Target Audience: Mid and Senior Level Professionals

Presenters: Texas A&M University: Grant Trexler, Director of Analytical Services; and Amy Jennings, Financial Analyst

Texas A&M University’s Division of Finance (the Division) embarked on a journey to design and implement a focused Continuous Improvement (CI) Initiative.  The goal of the initiative is to create sustainable, meaningful change by moving to a culture of CI based on measurement, process analysis and systematic improvement, aimed at a single outcome – being the best organization possible. This presentation will also describe how the Division’s initiative engaged all employees in this effort.   

As a result of participating in this session, attendees will:
• Learn how a Continuous Improvement Initiative can positively impact an organization’s Strategic Planning efforts.
• Learn how a Continuous Improvement Initiative was conceived, designed and implemented within one Division of a large research institution.
• Learn how they can start a Continuous Improvement effort that can begin to change the culture within their organization.

403-Event Management
        Technology

Event Management - Bringing Your Campus Together

Target Audience: All levels

Presenters: James Madison University: Connie Kerlin, Assistant Director - Event Management; and Sue Burket, Coordinator - Event Management 

Discover how an effective Event Management office brought its campus together by creating a team approach to deal with the multitude of scheduling issues on campus.  Participants will learn how an Event Scheduling Timeline streamlines the reservation process and shows how event categories determine scheduling priority.  Finally, participants will see how on-line event planning resources are available 24/7, which enabled us to “go green”, save money, and provide a higher level of customer service.

As a result of participating in this session, attendees will:
• Learn the importance of having a campus wide scheduling software system.
• Learn how an Event Management Team is crucial to developing campus wide scheduling policies and processes.
• Find out why an Event Scheduling Timeline is of critical importance to streamline processing all campus events.
• Understand how an Event Planning website can pull campus resources together into one site for access by student organizations / departments / non university customers.

404-Dealing with a Difficult Economy

        Student Unions

Abandoning Programming Conventions:  More Impact with a Smaller Student Center

Target Audience: All levels

Presenters:  Dr. Paula Olivero, Assistant Vice President for Student Development, Slippery Rock University*; Sasaki Associates Inc.:  Nancy Harrod, Principal; and Tracy Dupont, Senior Associate

We will examine how the economic climate must change the way we approach student center programming.  In this new age of fiscal and environmental responsibility we suggest abandoning the current tradition of sprawling centers with inefficient use of campus real estate.  We will show, using Slippery Rock University's New Student Union as an example, how to craft a smaller building without sacrificing valuable services and create a vibrant environment for campus life.

As a result of participating in this session, attendees will:

• Understand that in a world economic crisis we need to rethink the way we perceive student centers.
• Understand that multi use spaces can enhance the student's experience in the campus center by creating unique adjacencies and take advantage of interstitial spaces that may not currently be adding program value.
• Understand that a sustainable approach to space allocation and building materials selection can lead to a smaller and more efficient center with as much or more success.
• Understand that by creating hybrid space types through effective programming can provide a more sophisticated environment for social interaction, collaboration, and learning.

405-Dining

“Surf through Challenging Waters” by Strategically Planning your Dining Program

Target Audience: All levels

Presenters:  Mr. Vennie Gore, Assistant Vice President of Housing and Food Service, Michigan State University; and Rob White, President, Envision Strategies, LLC

Would you like your campus dining program to be more efficient given current budgetary pressures?  Strategic planning is not only being used for planning new buildings and renovations, but can also be a tool in streamlining dining operations to “ride the waves” in an uncertain economy.  Case studies will be offered to illustrate principles discussed, including an in-depth review of the Strategic Master Plan for Housing and Dining Services recently completed by Michigan State University.

As a result of participating in this session, attendees will gain an understanding of how strategic planning can be used to improve  the performance of their campus dining programs in the areas of:   customer satisfaction, operating efficiency and financial performance through a review of the planning process and case study examples from selected campuses.

406-Senior Management Issues

Students Can Be Advocates When It Comes to Fees 

Target Audience: Senior and Mid Level Professionals

Presenter: Michael DeLorenzo, Associate Vice Chancellor for Student Affairs/Director of Auxiliary Services, University of Illinois

What is the best way for Auxiliaries to work with students in the decision making process when it comes to increases in areas such as student fees, housing and insurance?  This session will show how to engage students in a formal open process that allows them to engage with auxiliaries while learning, in a positive dialogue.  Attendees will be encouraged to offer  their own examples of student engagement so attendees can obtain a list of best practices. 

As a result of participating in this session attendees will:
• Understand how to develop, and implement a process where students become an advocate when presenting new fee, housing and insurance rates. 
• Leave this session with a new tool in how auxiliaries can contribute to students learning outside the classroom.

407-Housing

        Sustainability

A “Greenprint” for Incorporating Sustainability into Student Housing Management 

Target Audience: All levels

Presenters: Marc Booker, Director of Housing and Residential Life, University of Alabama at Birmingham; 

Capstone Companies:  Alton Irwin, EVP for Marketing, LEED Accredited® Professional; and Michelle Smith, VP Operations

There is a lot of talk these days about going “green” on college and university campuses, but most of it is focused on design and construction. If your institution is considering a new on-campus housing facility, what can you do to continue to promote sustainability after your students move in? This program will provide you with creative and practical ideas for incorporating sustainability into all
aspects of the management of an on-campus student housing community.

By participating in this educational session, participants will learn:
• Being “Green” can be more than design and construction.
• Practical ideas for day to day student housing operations.
• Practical Resources to go “Green.”
• The “Domino Effect” of going “Green.”

408-Book Discussion

“Re-imagine! Business Excellence in a Disruptive Age” by Tom Peters 

Target Audience: All levels

Presenter: David Mucci, Director of the KU Memorial Unions, University of Kansas

Tom Peters, the world’s most innovative management guru, has written his capstone meditation on business. Presented in a punchy, visionary style, Peters addresses with extraordinary clarity the vital concerns related to personal career and institutional enterprise. This re-imagining of business has startling applications to current issues in higher education and auxiliary services.

As a result of participating in this session, attendees will emerge energized by new concepts and approaches to the immense challenges facing auxiliaries today.

409 - Sustainability

          Student Unions 

UVM Davis Center – 1st LEED Gold Union:  Impact & Results! 

Target Audience: All levels

Presenters: Patricia Eldred, Director AFS Auxiliary Services, The University of Vermont; and Hank Colker, AIA, NCARB, LEED AP, Sr. Principal, WTW Architects

In keeping with its commitment to be a recognized sustainable leader, the University of Vermont created the first Leadership in Energy and Environmental Design (LEED) gold rated student union in the country!  The Davis Center, which functions as the front door and favorite gathering place for the campus, includes enhanced sustainable features that are user friendly and affordable.

Following an overview of LEED principles and the project implementation process, we will focus on the specific sustainable initiatives that were incorporated into the building and on-going operational issues, including programs, costs and savings.  Lessons learned regarding the project will be discussed as well as the significant positive impact of the Davis Center on the campus.
 
As a result of participating in this session, attendees will:
• Understand what constitutes a “green” building.
• Understand the costs and savings associated with the LEED initiatives implemented for this project.
• Review lessons learned regarding LEED issues.
• Understand how a LEED facility can have a significant positive impact on the campus.

410 - Learn from the Experts

Great Leaders Serve

Presenters: Chick-fil-A:

Jonathan Johnson, Senior Management Consultant;
Keith Metcalfe, Senior Licensing Consultant; Steve Plunkett, Senior Management Consultant; Sean Warren, Manager of Restaurant Concepts

At one time or another, everyone in a position of authority wonders what the key to great leadership is.  In their book, The Secret – What Great Leaders Know and Do, Ken Blanchard, whose books have sold over 13 million copies, and Mark Miller, who worked his way up from line worker to vice president of one of the largest quick service restaurant chains in the country, explore that important question.  Attend this session for an introduction and discussion on the principles of “The Secret”, and for a complimentary copy of this inspirational book.

"Learn from the Experts" is a special educational track sponsored by the NACAS Education Foundation and our Strategic Business Partners.